How are volunteers matched with families?

The coordinator pays careful attention when matching a volunteer’s skills and experience to the needs of families. Many factors are taken into consideration, including:

  • The family’s needs
  • The volunteer’s aptitudes, skills and experience
  • Practical considerations: geography, transport and time
  • Mutual interests or life experience
  • What motivates the volunteer
  • Issues around culture, gender, background and disability

The success of Home-Start support is dependent on the relationship that develops between the family and the volunteer, so coordinators make every effort to match sensitively and appropriately.

The coordinator will always accompany the volunteer on the first visit to introduce the volunteer to the family and set the ground rules for visiting.