About Us

Latest AGM Details

Annual Report leaflet 2015-16


Offering support, friendship and practical help

In order to give children the best possible start in life, Home-Start helps young families going through difficult times, whether because of bereavement, illness or disability of the child or the parent, post-natal depression, family breakdown, loneliness and isolation, or stress in coping with a number of young children.

Our committed and caring volunteers are parents themselves. They are trained and carefully matched with a family. Volunteers visit families at home each week offering non-judgemental support, friendship, emotional and practical help. Each Volunteer is supervised by our experienced Home-Visiting Co-ordinators.  By offering friendship, support and practical help, Volunteers enable parents to grow in confidence, strengthen their relationships with their children and widen their links with the local community.

Families are referred to us, usually by health visitors, family support workers, GPs, Social Workers, Nursery Nurses, Maternity Services or by the parents themselves.

group-600x652Whilst Home Start East Surrey is a confidential service, we work in partnership with other organisations where this benefits a family. These could include Children’s Centres and Statutory Services. We are currently working in partnership with several agencies in the development and coordination of a specialist group for children with disabilities.

Although we receive some funding from Surrey County Council, we rely on further funding through grants, donations and fund raising events. This funding enables us to continue to offer our hands-on preventative local family support service; which is discreet and free of charge to families in need.

We are long-established (2014 is our 20th year in East Surrey) and are part of Home-Start UK, a charity with more than 300 similar schemes around the country. The scheme is managed by a Board of Trustees who are responsible for providing overall strategic directions, maintaining sound management of funds and ensuring the scheme is effective.

We work in line with our policies, which include safeguarding, confidentiality, Equality Fairness and Diversity and Health and Safety.

Home-Start UK conducts a regular Quality Assurance review of all Home-Start Schemes. The purpose is to validate the processes, endorse and build on good practice and identify areas of improvement.